From Sir With Love - FAQs
From Sir With Love frequently asked questions.
Frequently Asked Questions
Can I have my order rushed?
Absolutely. For marketplace items we offer expedited shipping and local Atlanta delivery or pickup is available. Based on availability, we may be able to accommodate custom design rush orders. Please email us if you need your gifts rushed.
How long will it take for my order to ship?
We prepare and package each gift with love (some items take more love than others)! Most Marketplace items ship within 2-3 business days. For custom gift design, we ask for at least 4 weeks to design, source, and package your goodies. During the summer months, we will avoid shipping out edible items on Wednesday through Friday to avoid your gift sitting in a shipping warehouse over the weekend.
We offer hand delivery throughout Georgia, Alabama, Tennessee, North Carolina, South Carolina, and the Los Angeles area. Local pickup is available in the Atlanta area. We ship nationwide by way of UPS.
Can I request a specific delivery date?
We are happy to work with you to make sure that your gift is received within a certain window of your desired date. Email us at firstname.lastname@example.org and we'll work to make this happen.
Can I customize my box or packaging?
We love to create custom packaging. All of our custom gift design services incorporate your logo/branding. We can add your branding to our current collection of items. If you are looking for something more rare or one of a kind, we can definitely design and/or source specialty packaging. Please email us to find out more about our minimums.
What if an item is no longer available once I’ve placed my order?
We work with local artisans and several small batch businesses. Some edible items may become unavailable. If this happens, we will contact you to inquire about possible substitutions.